We believe gambling should be a fun, exciting and enjoyable recreational activity. However, we understand that sometimes things don’t go quite to plan and gambling can cause personal, social and financial problems for some people. With this in mind: We promise to do all we reasonably can to provide you with a fair and safe gambling experience that helps you understand every aspect of responsible gambling, allows you to remain in control and shows how to get help if you feel you need it.


  • Gambling is a form of entertainment. It is not a way to get rich quickly and pay off your debts.
  • Gambling is a game of chance. There are no formulas that guarantee winnings.
  • Make sure that the decision to gamble is your choice and that you are not pushed or convinced to gamble.
  • Decide how much money you can lose before you play. When that amount is lost-stop playing. Regularly check the amounts you spend at the Cashier.
  • Before beginning to play, decide how much time you can afford to spend. Stop playing when that time is over.
  • Make sure you know the rules of the games you play.
  • Never chase your losses – never try to get back money you lost. This mostly leads to bigger losses.
  • Make sure gambling does not exclude you from enjoying other activities in your life. Balance gambling with other forms of recreation. Do not let it interfere with work and family.
  • Never gamble when you are emotionally down – it is hard to make rational decisions when you are upset or depressed.

Underage Gambling.

Serembanpools clearly states, “No ticket shall knowingly be sold to any person under the age of eighteen”. This applies to the iLottery site as well. A component of the verification process during account set up is confirming the person’s age. State law China also states, “Any person who knowingly sells a lottery ticket to a person under eighteen (18) years of age shall be guilty of a violation for the first offense and for each subsequent offense shall be guilty of a Class B misdemeanor”.